ChatSignals Is Now Live on the HubSpot Marketplace

Greg Sharples
Greg Sharples·November 17, 2025

We're excited to share that ChatSignals is now officially available on the HubSpot App Marketplace, giving HubSpot teams a seamless, one-click way to deploy AI-powered chat automation inside their existing CRM workflows.

This makes advanced AI chat accessible to every HubSpot user — including those on the Free CRM tier — without any technical setup or forced plan upgrades.


ChatSignals HubSpot listing

ChatSignals is now officially listed and verified in the HubSpot App Marketplace.


Why This Matters for HubSpot Users

HubSpot teams — support, CS, RevOps, and sales — often encounter the same bottlenecks:

  • High chat volume and repetitive questions
  • Knowledge spread across multiple documents and platforms
  • CRM data inconsistently captured or updated
  • Limited visibility into what customers actually ask

AI can solve these challenges, but only when it's deeply integrated with your CRM.

With ChatSignals now in the Marketplace, HubSpot users can deploy advanced AI chat with one click, no technical work, and complete confidence.


What ChatSignals Adds to Your HubSpot Stack

ChatSignals is designed to build trust and deliver valuable business insights for customer-facing teams operating inside HubSpot.


ChatSignals deployment modes

Deploy safely with Test, Silent, and Live modes — unique controls designed for customer-facing AI.


Deploy with Confidence: Test, Silent, and Live Modes

Trust is essential when deploying AI. ChatSignals is built around this principle, offering a unique three-stage deployment approach:

  • Test Mode: Experiment with the bot internally with your team. Refine its knowledge and responses with zero risk to real customers.
  • Silent Mode: Let the AI observe real conversations and suggest responses privately. You can see what it would have said, allowing you to build confidence before going live.
  • Live Mode: When you're ready, activate the bot to respond to customers directly, with the assurance that its responses have been validated.

These controls give you the power to adopt AI at your own pace, ensuring a safe and reliable experience for your customers.

Unlock Business Insights from Your Conversations

Your chat history is a goldmine of business intelligence. ChatSignals helps you uncover it with powerful analytics, allowing you to identify:

  • SEO Opportunities: Discover what your customers are searching for in their own words.
  • Feature Requests: Get a clear signal on what to build next.
  • Bugs: Find out what's not working and fix it faster.
  • Documentation Gaps: See what's missing from your help docs and what's confusing.
  • Knowledge Gaps: Identify what your team doesn't know, so you can train them more effectively.

ChatSignals business insights

Unlock business insights from your conversations.


AI Chat Built for Real Customer Conversations

  • Accurate, context-aware replies
  • Learn from URLs, documents, and custom content
  • Multi-language support
  • Smart Actions to book demos, escalate to humans, or trigger workflows

Works on All HubSpot Tiers — Even the Free CRM

A major advantage of ChatSignals:

It works on every HubSpot tier: Free, Starter, Professional, and Enterprise.

No feature gating. No forced upgrades. No hidden requirements.

If you're using the HubSpot Free tier and want AI chat automation, ChatSignals works immediately — and is one of the only tools that does.


Marketplace Approval = Verified & Trusted

HubSpot's review process validates apps across:

  • OAuth + security
  • Data integrity
  • Performance and uptime
  • User experience
  • Support readiness

Listing approval ensures ChatSignals meets the ecosystem standard trusted by HubSpot admins, partners, and procurement teams.


Simple Installation

You can install ChatSignals in minutes:

  1. Open the Marketplace Listing (Install ChatSignals)
  2. Click Install App
  3. Approve the OAuth connection
  4. Add your knowledge sources
  5. Test with your team
  6. Switch to Silent or Live mode when ready

Teams typically go from install → first AI response in under 10 minutes.


ChatSignals onboarding

Setup takes just minutes — from install to first AI test conversation.


Who This Integration Is For

ChatSignals is purpose-built for:

  • Support teams reducing inbound volume
  • Customer success teams improving efficiency
  • SaaS teams with global chat traffic
  • Sales teams qualifying leads via chat
  • RevOps teams improving CRM data quality
  • Startups on the HubSpot Free tier wanting automation without upgrading plans

Any team using HubSpot chat can benefit from a fully automated, CRM-aware AI assistant.


See It in Action: A Real-World Case Study

Stannp.com, a leading direct mail provider, used ChatSignals to automate routine conversations and free up 28% of their sales team to focus on strategic growth.

👉 Read the Stannp.com case study


Transparent, Usage-Based Pricing

ChatSignals uses simple pay-per-conversation pricing:

  • No monthly bundles
  • No expiring credits
  • No feature gating
  • Works across all HubSpot tiers
  • 50 free conversations/month, forever
  • $0.75 per conversation after the free tier

You only pay for conversations the AI actually handles.


Looking Ahead

The marketplace listing is an important step toward deeper HubSpot-native automation. Expect more capabilities soon — including additional CRM actions, richer analytics, and more HubSpot-specific workflows.


Install ChatSignals on HubSpot

ChatSignals is available now on the HubSpot App Marketplace.

👉 Install ChatSignals on HubSpot

One-click OAuth · Works on all tiers (even Free) · 50 free conversations/month · $0.75/conversation after